Thursday, February 11, 2010

Best service brands

• Taj Hotels • Oberoi Hotels • SBI • HDFC Bank • ITC Hotels

There’s no industry that demands customer service more than the hospitality industry. No wonder that Taj Hotels is the Best Service Brand. The dedication and commitment of the hotel staff during the unprecedented attack on Taj Mumbai was exemplary. The banking industry stands a close second in providing the best service. Banks like SBI & HDFC have regularly lowered the interest rates in tandem with RBI’s regular rate cuts.

For more articles, Click on IIPM Article.

Source : IIPM Editorial, 2010.

An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).

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